Privacy Policy

At Zappe, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our cleaning services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address.

• Service Details: Information about the property or office space you want cleaned, your preferences, and service dates.

• Payment Information: Billing details such as credit/debit card numbers (processed securely via third-party gateways).

• Technical Data: IP address, browser type, operating system, and website usage details via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and manage cleaning appointments

• Respond to your inquiries or customer support requests

• Process payments securely

• Improve our website and service offerings

• Send service updates, promotions, or important notifications (only with your consent)

3. Information Sharing

We do not sell, rent, or trade your personal data to third parties. Your information may be shared with:

• Trusted service providers who assist in operating our website or delivering services (e.g., payment processors, booking platforms).

• Legal authorities if required by law or in response to valid legal processes.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, or alteration. While no system is 100% secure, we strive to keep your data as safe as possible.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, though it may affect site functionality.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt-out of marketing emails at any time

To make such requests, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes implies your acceptance of the revised policy.